Posts Tagged ‘social network marketing’

Social Networks and the Six-Panel Problem

Wednesday, August 12th, 2009

Be authentic.  Be yourself.  Tell a story.  But don’t take too long.  It’s complicated enough being a person offline.  How in the world are we supposed to create an engaging, distraction-free version of ourselves across social networks?

The answer is just a super-hero away.  Batman, Spiderman and the JLA (Justice League of America) have solved the get-to-the-point problem.  It’s called a comic book (or graphic novel for folks who call movies films.)  This genre knows how to pare down the descriptions, pump-up the action and pull the reader right into a page where every panel advances the story.

If you need to put some personality into your social profile, pitch a new idea, or just have some fun, start by thinking inside the box one panel at a time.  To get you going, here’s my story (one of ‘em, anyway) with a few tips for creating your very own six-panel adventure.

What Does Cereal Making Have to do with Social Marketing?

Monday, April 13th, 2009

Cereal Marketing

What could be easier than starting the day with a bowl of cereal? It’s simple, right? Well, not exactly, especially if you’re me. Think of Rachel Ray and her trademark grabbing of an overloaded armful of ingredients. That’s me in the morning with my four boxes of cereal; mixing and measuring like an alchemist seeking to transform base elements into a grainy kind of gold.

It’s not important WHY I do this (quirky accounts for most of it). So the relevant question is really this. What does cereal-making have to do with social marketing?

Repeatable not Repetitious

I love my breakfast mix. That’s how I start most every day. I repeat the process but it never seems repetitious. That’s because I have the freedom to add more raw oats one day, pull back on the bite-size goodness, and regulate the amount of crunchy stuff I choose to chow down on. I’m taking a product and creating my own platform, uh, breakfast. The act of making it mine is a comfortable routine but it’s not boringly repetitious. It’s me being me. It’s mine. I own it.

Personalized Mix

I’m pretty sure that cereal makers didn’t have me in mind (or anyone else for that matter) when it comes to my personalized mix of multiple brands. What’s cool is that the product comes in discrete packages that can be consumed any way you like: by the handful, in a bowl, with lite vanilla soymilk (anyway, you get it and yeah, as my husband reminds me, soy beans produce soy liquid – not milk as he defines it).

But it’s the box, man. The box lends itself to a mash up of massive proportion. It’s made in a factory. It’s churned out on a massive scale and yet I have the ability to make it personal. Here’s the point. Companies that produce a product that acts like a platform are the companies who get ahead. If you can help people do what they do only make it easier, you win.

Your Brand is What I Say It Is

Don’t panic if people use your brand and make it their own. This is opportunity knocking if you know the rule. And the rule is: you’re not the only one who gets to tell people what your brand is. People can now tell you what your brand is to them. That’s the prize that shows up in the box between your ears if you’re ready to listen.

It’s Cool so I’m Talking About It

Thursday, February 19th, 2009

Jan's Swag.

Jan's Swag

My friend Susan is cool. She makes cools stuff. Best of all, she gives cool stuff to me. This is worthy of celebration and, obviously, comment since I’m motivated to write about it.

Being the fortunate recipient of unique designer gifts has made me consider the importance of giving cool stuff to people. Sadly, I lack the ability to create one-of-a-kind handbags, lavish beaded bracelets, or stylin’ cowls that make a fashion statement while eradicating the winter chill from necks bereft of a turtleneck sweater.

But my friend’s largesse raises the question of what are the rest of us doing? Are we giving cool stuff? What does that really mean? And how is it relevant as we encounter the necessity to earn a living? Rarely at a loss for words (ask anyone who knows me), I believe that my good fortune in having a gifted (and generous) friend reveals something important that the rest of us can use in the quest to be remarkable.

The sharing of the cool thing is just as important as the cool thing . You can be the creator of cool stuff (yeah, I know, I’m overusing the word). Or, you can be the conduit for sharing this useful, genuine, worthy-of-comment thing, idea, insight or information. It’s the selfless sharing of something that is meaningful to people. Even an intensely personal declaration like “I love my kitty”, can create a connection. Especially if it’s attached to a bigger idea (rescue kitties) or a diverting video clip of stupid cat stuff that makes people smile. But beware of sharing that forgets about the recipient. In some circles that’s called ‘blurting’, and it’s almost always boring.

Personal relevance equals remarkable. People talk (if you’re really good) they rave about you, your product, your service or your cause. Why? Because it’s relevant to their experience. And if you’ve done something remarkable, like salvage a customer service problem gone horribly wrong, that’s cool. And people will share their experience because, well, it’s remarkable. The opposite also applies, so serve up some cool and save yourself a lot of grief.

Appreciation is a pay back that pays off. When someone gives you something cool (a referral, an insight, or the name of a good facialist) appreciation is the way you pay it back. Then your sincere appreciation (this has to be communicated not just thought inside your head) inspires you to engage in a cycle of sharing and exchanging. And, one step at a time, this is how relationships are built. Let’s not forget, you can also pay it forward and be proactive about sharing your appreciation. Reciprocity isn’t a given, and you sure won’t get it if that’s why you’re doing it.

I appreciate my friend and creative co-conspirator Susan Bachman. Yeah, she makes cool stuff and better yet, she gives cool stuff to me. Best of all, she gets me and I get her. And, on occasion, I get her handbags at Banana Republic. They’re not handmade, but they are cool, and they’re given with sincere appreciation.

What about you? Are you or your company creating, sharing and showing appreciation for cool stuff? I’m talking about the world of ideas and information too, not just swag or lumpy objects large and small. If you are, I’ll say it one more time. That’s cool. And it’s worth talking about.

Welcome

Jan Nichols, Words     Susan Bachman, Pictures

“We’re just two girls who aren’t afraid to talk (and talk and talk) about what it takes to be creative.”

Here, Read This

Jan Nichols doesn’t just talk a lot, she writes too! Read an excerpt of her book in progress, Conversations with Creative Minds.

Hey, it’s not homework! Don’t feel like reading? No problem, sit back, relax and listen to the melodic tones of the author herself.

And Look At This

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  • Our clients have written a cool cookbook, "Freshman in the Kitchen" AND they'll be on the Today Show April 17. Enjoy the promo out takes. http://ping.fm/SbqnA
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