What if a Problem is Really a Puzzle?
A problem is well, a problem; intractable, thorny, distracting, distressing, difficult and a pain in the neck. But, what if a problem was a puzzle instead? That’s the premise of Dr. Eric Rabkin, a professor in the Department of English at the University of Michigan. On the live version of the Conversations show, Professor Rabkin made the point that the difference between a problem and a puzzle is that a solution is built into a puzzle. You may mull over the New York Times’s crossword puzzle, searching for that nine-letter word meaning ‘record or history of’, but you know there’s a solution even if it’s not immediately available.
When a person encounters a problem, it’s time to change the approach, to deliberately shift one’s perspective, and treat the problem like a puzzle. Based on Dr. Rabkin’s observation and my experience, a shift in perspective, even the slightest little bit of a shift, opens the door to creativity. The act of thinking about a problem as a puzzle establishes the premise of a successful outcome. When approached from a puzzle point of view, a problem is relocated from the narrow, anxious realm of “how in the world can we solve this” to the expansive and possibility-filled world of “in what ways can we consider this situation?”
So, if a puzzle is an opportunity to introduce variety and consider multiple viewpoints, what can a person do to shift from a problematic perspective to a more productive point of view? The answer is so obvious it’s practically incomprehensible – simply shake-up your habits (gently) and deliberately do something differently for just a few moments. For example:
If you wear glasses, take them off for a few minutes (no walking into walls or driving)
If you hold a pen between your thumb and index finger, re-position it to the index and middle fingers and write something, anything for a few minutes
If you usually sit at a desk, try sitting on it; or better yet, lie underneath it (if your floor is cleaner than mine)
Sure, it seems a little goofy at first, but here’s the point. Changing habits of behavior will enhance your ability to shift habits of thinking. When you change the way you think, a problem has the potential to become a puzzle and a puzzle can be solved.
Jan

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